💬 Customer Support

Analyze support ticket trends in Google Sheets

💬 Customer SupportGeminiBeginner

Task · Support analytics
Time saved · 1 hr per month (estimate, not measured)

Steps

1. Open the Google Workspace app (Gmail, Docs, Sheets or Meet)
2. Open the Gemini side panel or 'Help me write'
3. Enter the prompt
4. Verify the result before sending or sharing

Prompt / template

Which 5 categories had the most tickets this month, and how does that compare with last month? Create a summary table.

Source · https://support.google.com/docs/answer/14218565
Last checked · 2026-10-16

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