Draft a support reply in Gmail
Task · Support replies
Time saved · 5 min per email (estimate, not measured)
Steps
- Open the Google Workspace app (Gmail, Docs, Sheets or Meet)
- Open the Gemini side panel or 'Help me write'
- Enter the prompt
- Verify the result before sending or sharing
Prompt / template
Help me write a reply that thanks the customer, explains the refund timeline of [x] days and gives the order number [y].
Source · https://support.google.com/mail/answer/14355636
Last checked · 2026-10-16