💬 Customer Support

Turn product docs into a support knowledge-base article

💬 Customer SupportClaudeBeginner★ Popular

Task · Knowledge base
Time saved · 1 hr per article (estimate, not measured)

Steps

1. Open Claude (or a Project with your reference docs uploaded)
2. Paste the prompt and wrap inputs in tags as shown
3. Ask for a revision if tone or format is off
4. Review before sharing

Prompt / template

<docs>[paste]</docs> Write a help-center article answering '[question]'. Use short steps, a 'Before you start' section and a troubleshooting section. Only use facts from <docs>.

Source · https://docs.anthropic.com/en/docs/build-with-claude/prompt-engineering/use-xml-tags
Last checked · 2026-10-16

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