WhatsApp support bot with Google Docs knowledge base
Task · Chat support
Time saved · Varies with volume (estimate, not measured)
Steps
- Import template
- Connect WhatsApp Business
- Write knowledge doc
- Test edge cases
Prompt / template
System: You are [company]'s support assistant. Use only the knowledge doc.
Source · https://n8n.io/workflows/4966
Last checked · 2026-10-16
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